they’re a partnership. “The mortgage business, both commercial and residential, is a referral business,” said Van Solkema. “I know that there’s more than the initial referral that goes into our long, loyal partnership.
Each customer is unique and may need to meet early in the morning or late at night. Not everyone has availability between the so called ‘bankers hours’. For me, Banker Hours are whenever is best for the client.”
In addition to flexible hours, Van Solkema and his coworkers, like commercial relationship manager Mike Keast, have been able to reach a unique partnership with all types of clients, including a robust working relationship with both residential and commercial properties. “We know that the mortgage process can be a complicated one, but it’s not hard to break it down and make it easy for the customer when you’ve got the right tools,” said Keast. “We pride ourselves in the ease of process we create, using simple communications and easy to follow timelines. Communication is key to any relationship and we’re happy to be able to support our builder partners and their customers, gaining more respect in the communities we serve while providing a great service.”
“As a Community Bank, Chemical Bank prides itself in personalized service and unique banking solutions. Through their consistent processes, easy to understand communications and customized lending products, Chemical Bank has been able to support a phenomenal residential and commercial partnership with Boverhof Builders, making both companies successful in West Michigan communities and beyond.”
Chemical Financial Corporation is the largest banking company headquartered and operating branch offices in Michigan. The Corporation operates through its subsidiary bank, Chemical Bank, with more than 200 locations in Michigan. To learn more about Chemical Bank, visit www.ChemicalBank.com.l